Frequently Asked Questions

We offer comprehensive outsourcing solutions across three main verticals: Healthcare Revenue Cycle Management (medical billing, denial management, AR management, pre-authorization, contract negotiations, and practice consulting), Business Solutions (accounting, IT services, digital marketing, recruiting, HR support, administration, and customer service), and Finance & Advisory (corporate finance, portfolio management support, advisory services, and financial modeling).

Three things set us apart. First, each vertical we service is led by people with decades of operational depth in that specific field, not generalists stretched across industries. Second, our layered resource engagement model means every workflow is documented and multiple team members are trained on it, so turnover or absences don't translate into service gaps for you. Third, we run our business on directness, with clear capabilities, clear expectations, and a focus on mutual satisfaction. The result is an outsourcing partner that feels invested in your outcomes, not just fulfilling a contract.

We're based in the NYC Metro Area and serve clients nationwide. Our team works remotely with clients across all 50 states, providing the same level of service regardless of location.

We start with a thorough assessment of your current operations, challenges, and goals. Then we assemble the right team of specialists for your needs, develop documented processes, and begin a structured onboarding. Most engagements are fully operational within 2-4 weeks, depending on complexity.

Yes. Our team is experienced with a wide range of industry software and platforms. We integrate with your existing systems rather than requiring you to change how you work. Whether it's your EHR, practice management system, accounting software, CRM, or other tools, we adapt to your environment.

We offer flexible engagement models with 30-day scalability. While we recommend a minimum engagement period to see meaningful results, we don't lock clients into long-term contracts. Our goal is to earn your business through results, not contractual obligations.

Every engagement includes regular reporting, defined KPIs, and transparent communication. You'll have a dedicated account manager who serves as your single point of contact. We conduct regular quality reviews and continuously improve our processes based on performance data.

We take data security seriously and can accommodate any regulatory or compliance requirements your organization demands. Our infrastructure and processes are designed to meet the security standards of healthcare, financial services, and other regulated industries.

For healthcare clients, we maintain full HIPAA compliance, including Business Associate Agreements that outline secure data handling procedures, appropriate technical safeguards, and comprehensive HIPAA training for all team members who handle PHI.

Pricing varies based on the services you need, the scope of work, and the level of expertise required. We offer flexible models including dedicated resources (monthly retainer), project-based pricing, and hybrid arrangements. Contact us for a customized quote based on your specific needs.

Clients typically see up to 60% cost savings compared to full-time hires when accounting for salary, benefits, training, turnover costs, and overhead. The exact savings depend on your specific situation and the services you need.